Terms and conditions

🇬🇧 Terms & Conditions – Studio Maritime (2026)

Version: January 2026

These Terms & Conditions apply to all offers, orders and agreements made through the webshops of Studio Maritime, including StudioMaritime.com and any older domains/webshops that are (temporarily) still accessible and/or redirect to it, including (but not limited to) Shipsclockshop.com, Scheepsklokkenwinkel.nl and Scheepsservieswinkel.nl. Studio Maritime intends to merge these websites in the future; until then, these Terms & Conditions remain applicable to all of these channels.

By placing an order or using our services, you agree to these Terms & Conditions.

Questions? Contact us via post@studiomaritime.com.

Article 1 – Company details

Studio Maritime
Willem Alexanderstraat 35
1432 HK Aalsmeer
Netherlands
Email: post@studiomaritime.com
Chamber of Commerce (KvK): 59525509
VAT: NL853535578B01

Article 2 – Definitions

  1. Entrepreneur: Studio Maritime.

  2. Consumer: a natural person acting outside business/profession.

  3. Distance contract: a contract concluded via the webshop/website or other remote communication.

  4. Cooling-off period: the period during which the consumer may exercise the right of withdrawal.

Article 3 – Applicability

  1. These terms apply to all offers and distance contracts between Studio Maritime and consumers.

  2. If other (specific) terms also apply, the provision most favourable to the consumer will prevail in case of conflict.

  3. Deviations from these terms are only valid if agreed in writing.

Article 4 – The offer

  1. We strive to provide accurate product information, prices and images. Obvious errors or mistakes do not bind Studio Maritime.

  2. The offer includes a clear description of the products and/or services.

Article 5 – The agreement

  1. The agreement is concluded when the consumer accepts the offer and meets the stated conditions.

  2. After placing an order, the consumer receives an order confirmation by email.

Article 6 – Prices and VAT

  1. All prices are shown in euros and include VAT unless stated otherwise.

  2. For deliveries outside the EU, prices may be shown excluding VAT. Import duties, local VAT and/or handling fees may apply and are the responsibility of the customer.

Article 7 – Payment

  1. Payment must be completed at checkout using the available payment methods, including Ideal/WERO (where available), PayPal, credit card and bank transfer.

  2. If payment is not received, Studio Maritime may cancel or suspend the order.

Article 8 – Delivery and performance

  1. Studio Maritime will process orders as soon as possible and no later than within 30 days unless agreed otherwise.

  2. Delivery takes place at the address provided by the customer.

  3. Risk of loss or damage remains with Studio Maritime until delivery, unless explicitly agreed otherwise.

Article 9 – Right of withdrawal (returns)

  1. The consumer may withdraw from the contract within 14 days after receiving the product, without giving any reason.

  2. During the cooling-off period, the consumer must handle the product and packaging with care. The consumer may only handle and inspect the product as they would in a physical store.

  3. When withdrawing, the product must be returned complete and, where reasonably possible, in its original condition and packaging.

Article 10 – Return costs and refunds

  1. Return shipping costs are borne by the consumer unless agreed otherwise.

  2. Studio Maritime will refund all payments as soon as possible and no later than within 14 days after withdrawal, provided the goods have been received or proof of return shipment has been supplied.

Article 11 – Exclusion of withdrawal right

The right of withdrawal is excluded for custom-made or personalised products, in accordance with applicable law.

Article 12 – Warranty and conformity

  1. Studio Maritime guarantees that products conform to the agreement and reasonable expectations.

  2. Any manufacturer warranty is additional and does not affect the consumer’s statutory rights.

Article 13 – Complaints

  1. Complaints can be submitted via post@studiomaritime.com.

  2. Complaints will be answered within 14 days. If more time is needed, we will confirm receipt and indicate the expected response time.

Article 14 – Liability

  1. Studio Maritime is not liable for indirect damages unless such limitation is not permitted by law.

  2. Studio Maritime is not liable for damage caused by improper or careless use of products.

  3. Liability limitations do not apply in cases of intent or gross negligence.

Article 15 – Intellectual property

All website content (texts, images, designs, logos) is the property of Studio Maritime unless stated otherwise. Use without prior written permission is not allowed.

Article 16 – Privacy

We process personal data in accordance with our Privacy Policy and Cookie Statement as published on StudioMaritime.com.

Article 17 – Applicable law and disputes

These terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.